Shipping Policy

At Las Palmas Beach Club, we’re committed to delivering your skincare essentials as smoothly and promptly as possible. Whether you’re shopping from within the U.S. or internationally, here’s everything you need to know about our shipping process.

📦 Processing Time

All orders (domestic and international) are processed within 7 to 14 business days. This includes time to prepare your products, conduct quality checks, and package your order with care.

You will receive a confirmation email after placing your order and another once your order has shipped, including tracking details.

US Domestic Shipping (U.S. Orders)

Once processed, estimated delivery times are by Standard Shipping and are processed within 7-14 business days.

Please note: delivery times may vary due to weather, postal delays, or high-volume seasons.

🌍 International Shipping

We’re proud to ship worldwide! Estimated delivery times are 10-22 days, depending on your location.

🕒 Total Estimated Delivery Time (Processing + Shipping)

Shipping Type-Estimated Total Time

Domestic (U.S.) Standard: 10–21 business days

International Standard: 12–22 business days

💸 Customs, Duties & Import Taxes (International Orders)

Your order may be subject to import duties, customs fees, or taxes once it arrives in your country. These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

⚠️ Delays & Delivery Issues

We are not responsible for shipping delays caused by:

Incorrect or incomplete addresses
Customs clearance
Carrier delays or disruptions
Lost or stolen packages marked as “Delivered”

Please reach out to your local carrier for assistance in these situations. We’ll do our best to help if further support is needed.

❌ Order Cancellations & Address Changes

If you need to cancel or edit your order, please contact us within 1 hour of placing it. After that time, orders begin processing and may not be eligible for changes.

🧾 Tracking Your Order

Once your order ships, a tracking number will be emailed to you. Please allow up to 48 hours for tracking updates to appear.

💬 Questions?

If you have any questions about shipping, tracking, or delivery timelines, reach out anytime:
📧 customersupport@laspalmasbeachclub.com

We currently ship to the following countries in these regions:

Africa

Asia

Caribbean

Europe

North America

Oceania

South America

Las Palmas is not able to ship to the countries listed below.

Malaysia

Indonesia

Italy

Japan

Mexico

Portugal

Russia

Saudi Arabia

Spain

Taiwan

Thailand

Turkey

Ukraine

United Arab Emirates

Vietnam

Egypt

Kindly be aware that when shipping internationally, occasional delays may occur, particularly with larger orders, owing to customs processes. Although infrequent, such situations are regrettably beyond our influence. We appreciate your patience as we await customs clearance to ensure the prompt delivery of your package.

The following remote areas can take additional time for shipping:

5-8 business days

Nova Scotia
Newfoundland and Labrador
Prince Edward Island
Remote areas of Northern Ontario
Remote areas of Northern Quebec
Alaska
Hawaii

7-11 business days

Northwest Territories
Yukon
Nunavut

These lead times are estimates and averages only. Actual delivery times can vary based on the courier, weather conditions and transit delays. These are subject to change without prior notice.